Privacy Policy

Haven Coffee Roasters · Last updated August 2026

WHAT WE COLLECT

Haven Rewards runs on the minimum we can get away with: your phone number (to find your rewards account), your first name (for your cup), and your order history (so reorders and rewards work). Mug Club membership and any customer-group perks are read from our Square customer records — the app itself stores none of it.

We don't run ads, we don't sell data, and we don't share your information with anyone except the processors below that make the app function.

PAYMENTS & HAVEN WALLET

Every payment — cards, Apple Pay, Google Pay, and wallet reloads — is processed by Square, Inc. Card numbers go straight into Square's secure payment fields or your device's payment sheet; they never touch Haven's servers and we never see or store them.

Haven Wallet balances live on a Square gift card attached to your customer record. Wallet requests are authenticated per-person — nobody can view or spend a balance that isn't theirs.

ON YOUR DEVICE

The app keeps a small amount of data on your phone so it works smoothly: your session, your cart, and cached menu data. Signing out clears your session; deleting the app clears everything.

DELETING YOUR ACCOUNT & DATA

Email us at lynsey@havencoffeeroaster.com with the subject “Data Deletion Request” from any address, including the phone number on your rewards account. We'll delete your customer profile, order history, and rewards balance within 30 days and confirm by reply. Any unspent Haven Wallet balance will be refunded or transferred to a physical gift card first — just tell us which you'd prefer.

Questions about any of this? Email lynsey@havencoffeeroaster.com.

© 2026 Haven Coffee Roasters